Indiatimes Shopping
Not refunding nor shipping the product

Sir,

I made a net shopping for Gillette shaver box set of 8 paying RS 699 using my credit card. and It was gracefully accepted by the shopper. However, after 3 days a mailing comes stating that my area is out of serviceable area and my order is cancelled and is for refund.

However, the times shopping says, they will refund the money only if its more than 2, 000 Rs, others they will give a gift certificate which I can use in times shopping.

1. I dont want any gift coupon. They have not shipped the item, and I want my hard earned money.

2 Eventhough I accept the gift coupon, I cannot order anything because Im in an nonserviceable area...!!!

3 They should have had the list/ shouldnot have accepted the money before confirming the serviceable area.

4. Im not living in a jungle and its their fault and they should pay back my money.

I contacted the customer care, they say I have to change my mailing address to some other serviceable area...

Please help me and guide what to do.

Im in Mananthavadi, Wayanad Kerala, which is a Taluk head quarters and I have done many previous online shopping through ebay etc..

Company: Indiatimes Shopping
Country: India

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