Indiatimes Shopping
Order cancelled without permission and no reply

Order no :- 111634359

I placed an order for spiritual bhajans audio CD through Indiatimes online as they promise to deliver within max 5 days. I placed many days before the delivery date. Indiatimes did not deliver it on time. I called many times from US but I was told that it will be delivered soon. At last without asking me, indiatimes.com shopping cancelled my order and sent me an email with a Gift Certificate of same value as refund. I am forced to use the same money at indiatimes shopping now. There are 3 illegal actions committed here.

1) Cheating customers into believing that indiatimes shopping delivers orders within max five days and luring them to shopping through indiatimes.com shopping. This is presenting false information and cheating

2) Not delivering order on time. Again not performing according to what is promised and according to what is charged as payment. which amounts to cheating

3) Inspite of calling many times from United States and writing many emails, I dont get prompt reply. Utter disregard for customers

4) Cancelling the order without permission. I even have email proofs telling them specifically to deliver the order. No where have I mentioned to cancel the order. This act is ultimate example of cheating customers

5) Sending me gift certificate to use again at indiatimes shopping. This means forcing a customer to shop at indiatimes. In a free country like India, this is against law. A customer is entitled to full refund plus damages.

I see many complaints against indiatimes shopping. If all of the customers who feel cheated against indiatimes.com shopping want to get together, I am ready to file a legal case against indiatimes.com shopping to bring them to book and get our complaints resolved. Enough is enough!!!

my email:- siddh_ptl@yahoo.com

Company: Indiatimes Shopping
Country: India

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