Indiatimes Shopping
Not replacing damaged product
- 06-03-2009
- 117
I had ordered a mini refrigetator from inidatimes shopping site. When i recieved the product it was damaged and not working. I requested Indiatimes to replace my order. They asked me to get in touch with their courier partner for picking up the damaged product. I struggled for 5 days and their courier partner did not pick up the product stating that they cannot carry electronic goods. After juggling between the courier company and indiatimes for nearly a week, Indaitimes gave me the contact number of the vendor from whom the product was shipped. The vendor i.e. Alfa Radios is as fraudulent as Indiatimes, its been more than a month now and the vendor just keeps on promising me the replacement, but i am still holding onto the damaged refrigerator.
Company: Indiatimes Shopping
Country: India