India Today Book Club
Payment not refund - Fraud

As I received call from ITBC representative, exactly don’t know but approx on 23rd to 25th September regarding Adidas shoes, Holiday gift voucher and jewelry voucher for total cost Rs. 2249/- with 3 months installment. Also payment deduct from credit card after receiving the parcel as I talked. But when I checked my credit card statement, full payment is deducted without getting parcel instead of 3 months EMI. Also representative told that when parcel come, I checked first it, and then give payment by credit card. But they have deducted the full amount first. I think they have cheat me. Representative had taken my card number for the reference of zerox copy of my credit which I will give at the time of parcel collection. Then I have write a mail for cancellation, I got reference number as on 6th October i.e. RE08000485 for my membership number ITBC07316315. They have promice to give refund within 45-60 days, but it is almost above 60 days and till date I did not get my refund amount. Also no responce giving by the ITBC, I have tried to talk directly to Mr. Vivek Gaur, but whenever I try, recepniost transfer calls but then no one reply. Also repeated answers comes in my mails that I will get my payment as soon. Please suggest what should to be do. My name is alpesh parmar and my contact number is 9909906945

Company: India Today Book Club
Country: India

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