India Today Book Club/ Philips: HTS4750
Fraud done by India Today Book Clu

Dear Sir,

I had got a call from India Today Book Club on dated 17th Nov for an offer regarding a Philips home theatre model no. HTS 4750 for rs. 7598/- and will get two free gift items with this product one is Benetton Wrist Watch of rs. 2699/- and another is Holidays Package of Rs. 5000/-. Also they had commited that If you dislike this product or got different product or any damages in the product, you are free to return back the same within one month from the date of delivery of Item and will replace the item or will refund back your money.

Then I had placed one order for above said item (Philips Home Theatre model no.: HTS4750) and made payment thru my Barclays Credit Card. Next day again I got a call of India Today Book Club Ececutive with words that we have the same one more product (as above said) and also given the same commitement as they had given earlier. So I again placed the same product and made payment thru my Barclays Credit Card.

I got one delivery on dt. 25th Nov and second delivery on dt. 28th Nov. When I checked the products I found different item no. Philips DVP 3126, an ordinary DVD player and not a Home Theater System with Philips 5.1 Chnl Speaker System and a Rebook Wrist Watch.

Then I Called up to the customer care regarding the same on 25th & 26th Nov. They told me to send a mail. So I sent the mail on 27th Nov but I did not received any response from there side. So I called up again to the customer care for the same on dt 27th Nov and that time they gave me the complaint no. 240041 saying that they will check the same matter and will revert back you but i did not get any call or any revert of my mail. I called up many times to their customer care on dt 30th Nov but again not recevied the response.

So, I want the action on the above said matter and also want to get back full refund of my money with appropiate compatation amount from the company against this fraud.

For your reference I have below mentioned the booking ID No.(which was given me at the time of placed order):

1) 440014075

2) 440014306

your early action will be highly appriciated.

Thanks,

Pankaj Singh

Mob. No. 9899535532

Company: India Today Book Club/ Philips: HTS4750
Country: India

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