India today promo
Sending wrong goods again and again

Dear Sir,

we have received replacement of 2 items which we sent back before 40 days. ref your invoice no: ORA090043867.

Again in this invoice you have sent reebok shorts of L size (which was returned by us to replace with XXL size).

i do not understand what kind of organization is yours, after so many follow ups on telephone and mails every time we have been told that material is delayed to get the corrects size and again you are sending same faulty size? is this a mistake of your useless people or you just want to ridicule a genuine customer who paid advance money on trust of Brands like REEBOK and INDIA TODAy?

As i Know India today is a book store and if you can not cater customers in a proper manner why you are doing these kind of promos? customers are not free to send back you faulty goods at their cost and then keep on following it us. HOW CAN A BIG BRAND LIKE REEBOK IS SPOILING THEIR BRAND IMAGE WITH PEOPLE LIKE YOU?

I am quite annoyed with your responses and this time I am not free to send back your faulty material at my cost again. I will request you to send one reebok short size XXL immediately within a week or else i will have no option to go to court of law.

Thanks and awaiting your quick response.

Rajiv Tibdewal

Company: India today promo
Country: India

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