Indica DLX turbo
Servicing problem

Deep Kumar Agarwal
05-25-2009
42

Hereby, Deep Kumar Agarwal, having to much problem in getting servicing of my car,

as since 2004 am using your tata product, (Indica Car),

Following Problems related to servicing:-

1. Before purchasing product of your company, customer

has to think about the service related information, as in

Kanpur, servicing charges are very high related to other

company Product.

2. If a customer by chance purchases product of your

company then he has to face problem of making

his/her car service more than one time as in 1st time

they are not able to solve the problem (Eg:- If a car is

due for service for the first time, then customer has to

send his car for another 3-4 times as in 1time company

can`t solve the problem).

3. As you know huge amount of bill is charged by

customer, then also customer has no problem, but

after paying huge amount of bill, our problem is not

solve, rather then solving that problem, a new problem is

face by us.

4. The Spare parts which get damage in our car, there rates

are very high, comparing from market and other

company products

5. In Kanpur, Society motors is not changing the oil of the

car as they are only charging the money for that.

6. For all these complain, I have complain with owner of

Society Motor, Mr Anuj Agnotri, he also didnt care.

7. Feedback forms which should be filled by customers

after servicing, are being filled by manger of the Society

Motors.

Following Details of my Car are given:-

Name of Owner:- Mr Deep Kumar Agarwal

Car :- Indica DLX, Turbo.

Car No. :- UP 78 BL 0507

Car Colour :- Silver

Purchased on:- 14 Sep

Engine No:- ZPC6563

Chassis No:- ZPC8446

As I, have send my car for servicing atleast for 3 times for 3 days, (dated 19-05-09 to 21-05-09),

til now am facing that problem additional new problem also, which has been created by Society Motors.

Information regarding Society Motors:-

Mr Anuj Agnotri Mb No:- 09235612687

Society Motors Ltd.

87/8, G.T. Road, (Near Gunjan Talkies), Kanpur

Ph No:- 0512-6450707, 6450708

Kindly do needful work ASAP.

Thanking you,

Yours` faithfully,

(Deep Kumar Agarwal)

24/7, Birhana Road,

Kanpur-208001

Mb:- 09919996999