INDIGO AIRLINES
CUSTOMER COMPLAINT

DEAR SIR/MADAM,

I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 08/FEB/08. I HAD TO GO TO BHUBANESHWAR. AND I WAS BOOKED YOUR FLIGHT NO.6E 251. VIDE PNR NO. XJ78AB.

I HAD REACHED THE COUNTERS AT 8.18 AM AFTER GETTING MY BAG SECUTITY CHECKED AND ALL TO CATCH THE FLIGHT FOR 8.55 AM. BUT I WAS NOT GIVIN THE BOARDING PASS. AS I SUPPOSE YOUR FLIGHT WAS OVER-BOOKED.

Your ground staff was very rude; they harassed me and also misbehaved at the airport. Even after knowing that I have my baggage was security checked. They did not let me check-in.

This was a really terrible and horrifying experience for me and I caused a lot of stress and mental pressure on me as I am a patient of high blood pressure and sugar.

You are requested to kindly refund my money or issue me a ticket for tomorrow's travel or a ticket voucher in lieu of the above mentioned ticket in order to restrain me from taking a legal stand against your airline.

Awaiting your co-operative action

THANKING YOU

MR.KARAN AGGARWAL

C/O MR.V.AGGARWAL

D-147, EAST OF KAILASH

NEW DELHI-110065

INDIA

MOBILE: - 0-9350006580

TEL: - 011-32906580

Company: INDIGO AIRLINES
Country: India

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