Individual
WRONG COMMITMENT

Dear All,

This message is to wake up the society cheated by www.makemytrip.com giving false commitments.

Yesterday, after confirmation of international air ticket booked by them over phone (for 7th August from Ahmedabad to Chicago via Frankfurt on Air India), when I reached from Ellisbridge for collection of ticket with full payment in cash to their office in Maninagar area of Ahmedabad, India, they started searching for seats available for 7th Aug. (it was not available), then for 8th, 9th... up to 15th (no seat was available) & even on 6th, 5th, 4th etc.

The acting in-charge (male, I am not aware of his name, sitting inside the office just in front of the main door wearing spects) in that office & his assistant Ms. Shefali were giving number of excuses with out ticket & with out saying 'sorry' even.

I am requesting people not to trust them.

They just show the seats available online at competitive fares but actually the seats / tickets are not available when you try to book the ticket & by that time you also loose other good options too.

I left home for collection of ticket only after their verbal conformation that we have booked the ticket, you can collect the ticket by making full payment. It is right that if you book the ticket online by your self, there are chances to loose some seats while booking on line but once they confirmed that you can collect the ticket, this should not happen.

I think IATA should involve their selves in such matters to stop misguiding the flyers.

Thanks.

SUNIL R. PANDIT

26th June.

Company: Individual
Country: India

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