Individual
Excess billing without useage

Sir, I have taken broad band connection on November under unlimited plan, and my bill was not more than 1500/-. In the month of April.09, I was switched on to limited. (say 598.00 plan)

It was a surprise that my in the month of May- June was Rs. 4503.16. Immediately I called the Call Centre (Air tel) to explain how they have generated. In the meantime my telephone was beeing tapped and cross talk was there every time. My complaint was registered. The technical person had told that the bill would have come because of the problem, .

I have a contineous complaint regarding the bill which I have the complaint NO. as under:

Complaint # . Date: " complaint # Date

a) 21891590 11/7/09 f) 22520482 30/7/09

b) 22137876 19/7/09 g) 22714442 02/8/09

c) 22154578 19/7/09 h) 22747442 03/8/09

d) 22553834 29/7/09

e) 22564432 29/7/09

Apart from that, I have spoken to Mr. Umesh, Omprakash, Basker & Viswanath, Ms. Parvathi

Mr. Tamil vanan, Mr. Sajan, Mr. Syed. Mr. Maniraja Mr. Anand.

All my efforts are waste. There was no body to held.

In the meantime, one Mr. Syed and Mr. Sajan has called me saying if you MIGRATE to UNLIMITED plan, and discount will given and you can send Rs. 1880/=. Accordingly, I send a cheque for Rs.1880/= and Cheque No:302922 dt. 28/7/09. My scheme was migrate on 04/07/09 accordingly.

On 04/05/08 one Sr. Executive Mr. Santosh has called me saying the bill amount is outstanding.

I explained the whole story and he was asking time to give answer. As a senior most officer who cant' able to settle the mater, where should I got.?

In fact, they have BARD my outgoing calls and my internet was also disconnected.

NOW LET ME WHO IS THE RESPONSIBLE OFFICER WHO CAN COME ON THE LINE OR ON MY CELL PHONE FOR THE BILL SETTLEMENT. -- subramanian. (080 42170127)

Company: Individual
Country: India

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