Individual
Disconnection

I wanted to get the mobile phone No. 9899264432 disconnected, since I got a new connection and was not interested in this very number/connection.

The connaught place outlet of Vodaphone said that this connection cannot be disconnected unless you send them an e-mail. It is very surprising that to disconnect a connection, one has to send them an e-mail. Every one - tom dic and harry, eg rickshawwala, mochi, etc. does not have an e-mail. May be they have not heard about the word e-mail.

Any how an e-mail was sent about a year back. Still I am receiving the bill regularly. Though I refuse to

receive the bill, the courier man throws the bill even without signature. I am not using the phone but still they insist on using this particular phone. How can the Consumer Forum help. Do I have to go to Police for this. I am afraid this will not be the proper forum. Where to lodge a complaint. It is a mental torture - You want a disconnection but you cannot. I shall advise people to not to go in for VODAPHONE.

Company: Individual
Country: India

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