Individual
Non Closure of Saving Account

I along with my wife are maintaining a saving account no. 03411000021883 Cust ID no.9288774 & 03411000021873 Cust ID no.9288772 in your branch at Jalandhar near State Bank of India, Opposite circut house, civil lines Jalandhar.

I want to close these accounts and with the reason visited your branch in the IInd week of December but I was told to visit your Branch adjoining Narinder Cinema, Jalandhar because our saving accounts were attached with Demat facility. We signed 2-3 forms alongwith application for closure & handed over to the person concerned (do not remember the name). After that I visited your branch 2-3 times requested to close the account as your bank is regularly debiting my account with penal charges but no one listen to the request of the client. After that I was approached through your call centre for having a credit card. I requested the Madam calling me that we should apply for a credit card and she will help me to close my saving accounts. I once again gave application alongwith with 2-3 forms for closing the account to some one Mr. Harish (Mobile No. 919814918453) but of no use. You may check the applications for credit cards must be lying with you and have also not received the credit cards also.

I am very much surprised that no one is ready to give a receipt even on the carbon copy of the request letter and simply tell every time that your account will be closed with 2-3 days but never closed the same and continue to debit my account with your charges. Every time when I visited your branch a new person appears on the seat where I originally submited my application for closure of saving account and I have to explain to the new person the purpose of my visit.

Now I am making this complaint in a hope that my account will be closed under intimation to me so that atleast I can save the money lying in my account and further assure you that I shall never see HDFC Bank again and even tell my hundred of friends regarding the functioning of the HDFC Bank.

Balvir Kanda

H.No.306/10, Preet Nagar,

Ladowali Road,

Jalandhar

and

Manju Kanda

H.No.306/10, Preet Nagar,

Ladowali Road,

Jalandha

Company: Individual
Country: India

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