Individual
Non reply/installation of broad band

Sir,

It is hereby regret to inform you that even after 2 complaints from my side at your this site and making numerous calls/complaints at your Airtel Helpline Customer care Centre I did not receive any reply/instal broad band till date after lapsing of 10 days of applying for broad band and depositing a cash payment of Rs. 500/-.

Whenever I made a call at your Customer care centre, every time they said "Sorry, we are unable to trace out your record as our system is busy for upgradation". Only 1 time a customer care executive told me that she had found my form and is under process, someone will call you or come to your office next day before 10.57 am. But till date nobody has come or any call from your side.

Hence you are requested to kindly inform me whether you or Bharti Airtel Ltd. is able to install broad band at my place or not. if no, then why u people promised in public what u cannot deliver.

if yes, why the above said connection is not installed till date even after 10 days.

Please reply asap.

Naresh Verma

Company: Individual
Country: India

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