IND-O-BIND
MAHIM BANK BRANCH DELAYING IN ACCOUNT CLOSURE PROCESS

DEAR SIR,

I MRS. DURRIYA GODHRAWALA PARTNER IN M/S. IND-O-BIND WAS HAVING A CURRENT A/C.NO.032005000972 IN MAHIM BRANCH, MUMBAI, IN YEAR 2008.

THE SAID ACCOUNT WAS CLOSED IN AGREEMENT BY OTHER PARTNER MISS. INSIYAH GODHRAWALA &INTIMATION WAS GIVEN TO THE BANK VIDE WRITTEN LETTER ON 23RD MAY ALONG WITH UNUSED CHEQUE BOOKS & VERIFIED COPYS OF PARTNERSHIP AGREEMENT. BALANCE AMOUNT LYING IN THE ACCOUNT WAS WITHDRAWN.

AFTER A GAP OF ONE YEAR THE BRANCH IS NOT SHOWING THE CLOSED STATUS OF THE ACCOUNT FOR DUBIOUS REASONS AND SENDING US LETTERS CHARGING SERVICE CHARGES & SERVICE TAXES ON ABSURD DEBIT BALANCE IN OUR ALREADY CLOSED ACCOUNT.

WE ONCE AGAIN SUBMITTED THE ORIGINAL LETTERS AND XEROX OF MAY BUT THE BANK REFUSES TO ACT, SINCE IF IT SHOWS AN ACCOUNT CLOSED IT WILL LOOSE SOME CREDIT WITH THE HEAD OFFICE.

ALSO WE FACED MUCH IRRITATING BEHAVIOUR BY THE OFFICE STAFF INITIALLY WHEN WE REQUESTED FOR ACCOUNT CLOSURE. WE WERE MADE TO VISIT THE OFFICE IN PERSON 2 TO 3 TIMES AND WERE REPEATEDLY ASKED FOR OLD PARTNERSHIP DOCUMENTS WHICH WERE ALREADY IN THEIR POSSESSION, SITING IGNORANCE & CHANGE OF STAFF.

NOW THE BANK IS ACTING LIKE OLD VILLAGE MONEY LENDERS AND SHOWING A DEBIT BALANCE OF RS. 3735/- IN A CLOSED ACCOUNT AND SENDING US ILLEGAL NOTICES FOR PAYMENT OF THE SAME.

THE REAL ISSUE HERE IS THAT THE SAID MAHIM BRANCH & ITS MANAGER FAILED TO FILE OUR CLOSURE REQUEST AND OUR DOCUMENTS WITH THE HEAD OFFICE FOR FEAR OF GETTING LESS PERFORMANCE POINTS WITH SO MANY ACCOUNTS CLOSURE AT THEIR BRANCH. MOROVER IF THEY SHOW AN ACCOUNT OPEN BUT INACTIVE, THEY GET CREDIT PLUS FREEDOM TO CHARGE MORE TO UNSUSPECTING CLIENTS UNETHICALLY.

PLEASE LOOK INTO THE MATTER AND GUIDE THE BRANCH TO DECLARE THE ACCOUNT CLOSED SINCE 2008.

THANKS.

DURRIYA GODHRAWALA.

9820711036, 24466444

Company: IND-O-BIND
Country: India

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