IOCL Indane LPG
Undue delay in delivering the booked LPG cylinde

We are registered with TUCS, Thiruvanmiyur, Chennai, (044-23453437) for Indane LPG.At the time of booking, we were told that within aweek the cylinder will be replaced. Even after 10 days when it is not delivered we try to contact the agency by phone, the above mentioned No.most of the time the phone is out of order, or remain unattended. Then we go to the agency personally, they give vague reply that the delivery boys have not turned up or load yet to come from IOCL etc.& promice that within 2 days it will be delivered. Againt the delivery doesnt take place. Again we have to repeat this excercise 2 to 3 times, in this process about 20 to 25 days are lost. This is our experience with this agency for the last one year. It is learnt that they are selling the cylinders in black by diverting the same from among the booked ones. I hope suitable action is taken against the staff to redress the problem

Company: IOCL Indane LPG
Country: India

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