IOC, LPG
Delay in supply of LPG

I am PVP Nair from Chennai. My Consumer No. is 4374. My LPG supplier is Prathana Gas Agency at Moovarasanpet, Chennai. My last month LPG refill billed on 23rd September and got collected from the agency on 4th October because non delivery of to home. This month I booked my gas on 13 October and waitlisted 4848. While booking they said with in ten days refill will be delivered. Since I am suppose to get my refill on 22 October (as per 30 days criteria) and not supplied LPG till 24th October I approached the agency for refill and they said the supply will be made after 4th November. When I challenged them, they said after billing it will take 10 to 15 days for supply. Is it correct? Is any order from IOC that after billing the supply can be effected after 10-15 days?

Company: IOC, LPG
Country: India

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