IR
Wrong billing IR not activated

Dear Sirs

I had travelled to Ireland last month. I had asked for International Roaming to be activated on my mob 9819254532 on 25th Feb

When in Dublin I realised my mob had not been activated to any network there. On complaint thru landline I was told to try various means of activating, switch off and on, selecting network manual and automatic etc. But it never worked even though vodafone serves in that area

After complaing on landline for 3 days, I purchased a local vodafone sim card 353 879398470 and then my phone worked

I am surprised to receive my mob bill of 04.03.08 in which I have been charged Rs 149 for International Roaming service that never got activated. Instead I had to incur extra expenses in foreign currency to make landline phonecall complaints toIndia and also on purchase of a local sim card

Though I am paying the March bill under protest, I would request you to waive off this amount and credit me the same

Thanking You

Bharati Sen

Company: IR
Country: India

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