Jan sandsh channel
Complaint against ur custmor care executive

To

The Manager

Standard Chartered Bank

Customer Care Department

Subject: Change of Billing Cycle.(credit card -5546 2329 0789 8679)

Sir,

It is to inform you that during the month of May I received call from Mr. Tarun, (09810557838) Customer Care Executive of Standard Chartered and he offered personal loan of Rs.14, 000/-. As a well reputation of your bank I accepted his offer but on the other hand I made few demands from my i.e I asked him that I would like to take cheque after 8th June and billing of loan must be started from the month of July. Mr. Tarun accepted my offer likewise.

But, on the contrary I received cheque before 8th June and later I spoke to Mr. Tarun he again assured that the billing will be started after July but somehow or other I don’t have faith on him. So, I may request you to kindly assure me in written (through email or SMS) from the senior officer of your bank that the billing will be started from July onwards.

side

Thanking you

Yours sincerely,

(Sumit Singh Chandel)

B1-66, Janak Puri

New Delhi-58.

Mob-9871103636

Company: Jan sandsh channel
Country: India

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