Jet Airways
Not allowed to board before 30 min

I have reported at the check in counter 30 min before the departure time and I was not allowed the boarding pass and the reason given was the boarding is closed before 30 min. I asked for a written policy document but they were not able to provide me. The duty manger I talked with told me that there is no written document that says 30 min before it will be closed but thats how it is and everyone knows that. Couple of time I have already flown like that but all the time the flight authority has obliged it. I would have no problem if they had a written document either in the ticket or somewhere with them but that is not written anywhere and they have made their own rule.

Details of the flight

Flight Departure: Wed, 03 Jun, 06:00 hrs

From: Chennai

To: Bangalore

Flight: 9W802 (Boeing 737)

PNR: OWJIQE

eTicket Number 1: 589 21 7743 8840

eTicket Number 2: 589 21 7743 8841

Company: Jet Airways
Country: India

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