Jet Airways
Loss of Baggage

Sir, I was traveling by Jet Airways on 16th march from Newark to Mumbai by flight 9W0227.

I had 2 piece of baggages and on ariving Mumbai i was handed over only one piece of baggage.

Sir as per my Eticket i was suppose to travel by Continental Flight CO0048on 15th March. I was held by security for checks and i missed my flight and then i wa rebooked by Jet Airways Flight 9W0227.

Sir my Baggage was sent by Continental flight CO0048 to mumbai and i was told that it will handed over to Jet staff.

When i spoke to continental they say that both the baggage was handed ovedr to JET Airways.

Finally Jet AIrways said that since the baggage is lost the would pay me Rs23460 as per IATA.

but i gave my declaration that i had items in that bag worth Rs47940.

I never get any update on my case from Jet Airways. Its always me who call them or mail them.

It has been more three months till now but no reply from them. Please advice me on what to do further.

Company: Jet Airways
Country: India

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