Jet Airways
Bad Service

I was on my honeymoon to Thailand and had booked my ticket about 1 month in advance. I requested for a Low Cholesterol meal when I collected for the ticket from their airport office. I also called the reservation team and confirmed the same. However, the meal was not available for all the 4 flights that I flew.

Also, the airhostess shouted at the passengers when we reached Bangkok airport. This was by far the rudest thing that I ever heard from ANY educated person.

Also, the crew kept trying to force me to have a Lactose-Intolerant meal saying that it was the same as a Low Cholesterol Meal (because they both fall under the diet category). The rice that I was served had a sharp metallic object which cut the back of my tongue. I couldn't even have spicy food in Thailand for few days!

A new bag set which was gifted was manhandled. One of the bags was scraped very badly, and was torn. This was an American Tourister bag! The airport representative at Kolkata airport was snooty and was unwilling to assist in any way.

After all the chaos that Jet caused, they had the gall to call me and say that I should fly with them again. They didn't apologise at all, and they expect people to fly!

Company: Jet Airways
Country: India

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