Jet lite (airlines)
Loss of camera from check in baggage

Complaint of loss camera from checkin baggage :

i was travelling on the goa - mumbai sector (flt s2 0658).

i had placed a mini digital camera in my checkin baggage and asked the check in staff to mark my bag 'fragile'.

on arrival at mumbai airport whilst looking through my checkin bag for my spectacles i noticed that the pockets of my bag were open.

on further examination i noticed that my camera was missing. though its case was intact.

i checked my bag... everything else was in place.

except for the camera.

camera details:

Sony digital camera cyber shot DSC - T300 - 10.1 megaixels

my flight details :

name: priya ahluwalia

seat : 8 A

Flt no: s2 0658

date : 17th june

sector: goa - mumbai (1850 hrs from goa... jetlite)

pnr number: PJMXNW

baggage tag number: s234 3535

i have lodged a complaint of the missing item with the jet airways staff at the mumbai airport last evening (17th june).

i expect that jet airways will get back to me swiftly and reimburse me for my loss or replace the camera.

when one travels by air one hopes that in lieu of the moeny you spend on the tickets there will be some safety assured for you and your baggage.

its really dissapointing that there are thefts happening within your staff. there must be accountability.

jet airways must take responsibility.

inspite of calling up jet airways repeatedly and emailing them... its been over a week and i still havent heard from them.

can this be taken to the consumer court?

~

priya ahluwalia

Company: Jet lite (airlines)
Country: India

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