Jetlite Airways
Ticket cancelled

HI,

I had booked my tickets from Hyderabad to Kolkata for Deepawali Occassion more than 70days before the date of departure (which is 15th Oct), hoping to have a hassle free journey back home.

But some 30-40 days advance of jouney date i found the flight (S2 512) no more availiable for booking tickets. I reluctantly called the call center and inquired about the flight status, they informed that there is no official confirmation whether the flight is cancelled and ask me to wait.

I constantly kept on checking the flight iternery but nothing helpful was availiable. Also each time the call centre person ask me to wait. (I realised shortly that most of them are not trained and lack information). Now just one week before the departure the company sends me a mail stating that the flight is cancelled and also there is no direct flight option availiable.

Please advice me the course of action which i should take coz the fare now cost around 9K.

Company: Jetlite Airways
Country: India

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