Jet Lite
How can I get my baggage back??? Help!

This is the concern that I am not able to understand why Jetlite Airlines is not taking it seriously? My wife (MRS PRANAMI) had used Jet Lite airline (S2-312) for her journey from Guwahati to Delhi on 31st Oct 07. But when she reached Delhi one of her baggages (S2-311368) was not there, which contained fegile articles. When contacted the Jetlite office present at the Delhi airport, they gave us a dam to it, after my repeated request to get it resolved they let me wait for another 2 and1/2 hr and returned with a receipt stating my baggage details. Mr. Deepak ensured me that he will give me a call on the very next day and the baggage will be delivered to me residence.

Till date I have not received any calls from Jet Lite side and even though I have given a number of calls to MR. DEEPAK (09910997155) and their help line no 3030 I have not received my bagggage. Its very diffucult for me to understand the service Jet lite used to provide to their customer even being in a service industry.

I had also written a mail to jetlite feedback, but that to in vain..

Kindly help me to get my baggage...

Regards

Abhinandan Das

Cellno-9811600460/9999600338

Company: Jet Lite
Country: India

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