Jyothi Gas
Bad Customer Service

I had taken a gas connection from the captioned company when I moved to Bangalore and was staying at Marathahalli. Subsequently I moved to Indiranagar but prior to moving, I checked with one Mr Kulkarni (your representative who gave me the connection) as to whether I would have a problem in transferring the existing connection and he assured me that I could transfer. I called him this morning at about 12.30pm requesting for a new cylinder and he told me that it would be delivered in 1 hour. I waited for 2 hours and then tried to call him but he did not take my calls. I then called him from a landline and he answered and once again told me that the truck had a puncture. It is appalling how this company loves to harass their customers. I told him that I would complain to the consumer forum and he told me to go ahead. I nonetheless requested him since I knew that getting a new connection would have been very difficult but to no avail. If anyone from the consumer forum is reading this message, than please pull them up for this.

Company: Jyothi Gas
Country: India

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