Kelvinator refrigerator
Refrigerator Not working

Sir,

we purchased a Kelvinator Refrigerator on 24th Apr. It is still under one year warranty.

Since 25th Jul the Compressor motor was not working. Initially, we were following up with the local retailer (Sri Rajalakshmi Electronics, Arni, Thiruvannamalai Dist, Tamilnadu) from whom we purchased the Fridge. But it was of no use. Then on 22nd Aug 09, we lodged a complaint (Complaint Id--CHE2208090024) with Kelvinator Customer care (044-39404040), and the customer care Executive assured that the Technician would attend the fault with in 24 Hrs. But till today (26th Aug 09) None of them has turned up. Whenever we call the customer care, they apologise for the delay and confirm that some one will call the same day and attend the fault. But no one has visited so far.

My humble request to look in to the matter and do the needful to get the justified service.

Regards,

Raj

91 9790917262

Company: Kelvinator refrigerator
Country: India

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