Kenstar/ ac
Warrenty

I had puchased an AC of Kenstar in march 08.Because of poor cooloing I had lodged a complaint with the dealer. After inspection the technician found that the gas was leaking and he told me that because it was in the warrenty period the company engineer would come and get it corrected. Subsiquently the dealer informed me that technician could do it and gas leaking problem is not covered by the warrenty terms and condition and the customer had to Rs.1400. How could I know whether the diagnosis of the problem was correct and he charged me the right amount?

Company: Kenstar/ ac
Country: India

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