Kenstar and their serivce center
Kenstar Service Center (disgusting and so irresposible)

Original Message&--

From: shekharv [mailto: shekharv@mail.saksoft.co.in]

Sent: Sunday, January 13 10:08 AM

To: info@kenstar-appliances.com

Cc: shekhar.vikas@gmail.com

Subject: Complain Regading Washing Machine

Hi,

I am having the Kenstar's Fully Autoamtic Washing Machine form its launch

time (6-7 years back).

3 months back its making knocking sound from bearings due to bearing jam.

On request of Mr. Yogesh from Videocon (Mobile :09971037148) My machine was

picked by "Delight Service Center, Gaziabad". After Service (which had taken

around 2 months for just changing Bearings of drum), and service charge of

Rs. 1850/- my machine is still not in running position.

Still it makes a knocking noise when it spins.

Again, on my 15 days of daily request, Mr. Pramod-09350811523 and Mr Goel-

09873568609 of above mentioned service center came for visit, "they suggest

me to re-send the machine as the allignment of the fitted bearings are not

proper."

I have called as many time as i can, to ur Centers on these numbers.

Ph. 0120-3263121. (Yogesh)

0120-4116340- (Nidhi).

But always got response that "Tomorrow Definetly Sir".

It my Request to take this matter seriously.

"I feel that i have made a big mistake when i purchased Kenstar Machine

instead of IFB, just because of your promises, technology and compact model"

If this type of service u provide to ur very old customers, how come you

people survive in this competetive market.

Any how this is my last try, Lets see what will the response from Kenstar.

Regards

Shekhar Vikas

11/1, Moulsiri Road

Shipra Suncity,

Indirapuram,

Gaziabad10

Mobile- 09212423436

Res - 0120-6459926

Company: Kenstar and their serivce center
Country: India

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