Kenstar/ Karsihma Food Processor
Non replacement within Warranty period

I purchased one Kenstar Karishma at Pai Intrernational Electronics on 20.08.2008. The initial demonstration itself took more than fortnight. Later while trying to use grater due to the inferior quality of the shaft both the rotating blade and the shaft were out of order. I produced the same at the seller's point on 05.11.2008.They have acknowledged the same vide their job card No.257 dated 05.11.2008 and informed that the parts will be sent to company. Till date i.e.04.01.2009 I have not got the replacement nor any reply. When contacted at seller's point I am informed that the Company has not responded.

The warranty period is 2 years for the product. Substantial time is elapsed in this. Therefore I equest early replacement of the defective part/product.

Company: Kenstar/ Karsihma Food Processor
Country: India

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