Kenstar Microwave
Not working since 8 months

Dear Sir or Madam:

I am writing regarding complain of microwave. I have registered complain many times with the call centre. I am located at Ahmedabad. The first time your service engineer came with the old part. The part was all rusted and without any packing and he also confessed that its old part as we don’t have new in stock and he promised us that he will com back with new part when it comes. This was like almost 6 months back. Then I have again complained and they said we do have part but it’s big for our microwave. And the people over here at the local service centre in Ahmedabad are not giving us proper feedback and also speak very rudely on the phone and try to take out our fault regarding the part. what I have to suppose to do. As I m not able to use the microwave since almost 6 months. Please try to solve this problem as soon as possible. I further request u to look into the matter and do the needful.

Many Thanks

Krunal Patel

Company: Kenstar Microwave
Country: India

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