Kenstar Water Purifier
Hopeless after sales-service

I registered in Kenstar toll free number. This machine is lying without use from last 4 months. One of service guy came and found the leakage problem and promised to replace the part in 15-20 days.

Many times we did call to service center. There is one person Mr. Jha who abused and said not to call again and again, even asked to through out the machine.

I tried my best to resolve the issue amicably, if your company is not able to supply components within a week time than I will lodge complain in Consumer court.

Unfortunately the complaint I registered in Call center for Kenstar but I never received any call from your side but received call from Videocon which quite ridiculous.

I hope someone will look into the matter promptly and acknowledge me of this mail with some solution.

Company: Kenstar Water Purifier
Country: India

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