Kent RO water purified
Very Very bad service at Bangalore

I have brought this purifier about 2 year ago and at the same time recommended the same to several of my friends in Bangalore. Initially it was good

and problem started cropping up now and then in terms of taste and leakage etc.whenever there is a problem we end up calling local service provider

no of times and each time they respond by saying the technician will be visiting in a day or two but never, we end up calling the service provider as

we incur costs buying drinking water cans from out side.

The visiting technicians would always mess up something else before fixing the existing problem and we end up chasing them to fix the new problem and

as usual the service charge rip off for each visit continues. Most of the time they come after one month just to make sure they collect the service charge of 250/-

Some time when we ask to check the tds they just say " we don't have the tds meter with us" we will get this done tomorrow and that tomorrow comes very late.

Nobody responds starting from manager till technicians, do not show any concern or understanding, which is very shocking. They always have a some excuse or answer.

This product costs huge 13500/- and its a hard earned money your companies lack of concern is amazing. I know very well I may not every get a response from company.

Company: Kent RO water purified
Country: India

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