KG 800 mobile
Worst service by LG Service Centre

I have purchase KG 800 from Universal at Malleswaram around 30 Sep 07.(Now not warranty).

On 07 Oct 08 I given my Set to Optima Mobile services at Rajajinagar with the reason for battery not working. First they have informed me that same battery is not available. They immediately put new battery and found the set was working OK.

Then they have told to purchase new battery which it was costing Rs. 884.00 (incl tax). I wentback back for brining money and next day I asked them to check with other battery. They kept the mobile under observation and then they have told me that SMT (Rs. 551) and PCB (Rs 281) to be replaced and it was replaced.

Next day it was giving same problem then again I paid Rs. 884 for battery. Once I return to home again I found the condition of mobile as good as when I visited first time to Optima service centre. I doubt about the Service Centre persons whether they are really rectify the diagnosis or simply charged the amount for my visit. After paying Rs. 1716 for mobile which purchased before one year and some days still want some more money without proper rectification???

If this is the condition of LG mobile please tell me whom I can advice for the good mobile??

I am an ex-service person and living on pension where as I cannot afford thismuch costly bill without reason.

Please do some thing where I can remember LG the best in service also.

Company: KG 800 mobile
Country: India

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