KIM Hyunday/Hyundai i10
Booking Cancellation

I had made a booking for Hyundai i10 by paying an amount of 20000/-, however due to some complication in finance I had to cancel the booking. Details are as follows.

1. Booking was done around 20 days back.

2. Cancellation was done four days back, the dealer Manager told me that he will inform me the next day about the status.

Concerns:

1. It’s already 4 days and the dealer has not yet provided me with any information on the cancellation status. I have called him a few times, he is always telling me that he will be getting back to me.

2. They told me that there will be some deduction from the booking amount and will be informing me on the amount, I don’t understand why there should be any deduction as I never took out the car.

Kindly advice as to what should be my next course of action.

Company: KIM Hyunday/Hyundai i10
Country: India

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