Kingfisher Airlines & spice jet airways
Mischief played and full refund not granted till date

WE HAVE PURCHASED A TICKET AS PER THE ATTACHMENT FROM KINGFISHER DUE TO LAST MINUTE CANCELLATION OF FLIGHT OF SPICE JET FOR HYDERABAD TO MUMBAI IN THE NAME OF PRADEEP RAUT AND ROBIN KIM. WE HAVE SHOWN OUR TICKET AT THE COUNTER AND ACQUIRED BOARDING PASS ON THE ABOVE MENTIONED TICKET . WHEN WE CLAIMED FOR REFUND AT THE SPICE JET THEY HAVE REPLIED AS FOLLOWS.

(With reference to the telephone conversation with Ms. Maria regarding the refund of spicejet ticket, passenger has been accommodated in kingfisher ticket number is 0902464964191 / 0902464964188 wherein the passenger is boarded the flight on this ticket details.

As the passenger has purchased the ticket at the airport for which there is attachment forwarded, the ticket status is showing as "OPEN". The passenger can claim the refund directly from the airport counter OF KINGFISHER. )

HERE THE QUESTION ARISES WHEN WE HAVE PURCHSED TICKET AND GIVEN THE SAME (i.e TICKET NOS. 0902464963449 & 0902464963450) AT THE CHECK IN COUNTER HOW THE KINGFISHER STAFF HAS ISSUED US A BOARDING PASS ON A DIFFRENT TICKET (i.e 0902464964191 / 0902464964188) WHICH WAS NOT PRODUCED BY US AT ALL AT THE BOARDING COUNTER.

PLEASE LET US KNOW HOW YOUR STAFF HAS PLAYED A MISCHIEF WITH US IN CONNIVIENCE OF STAFF OF SPICE JET AT HYDERABAD AIRPORT.

WE HAVE PURCHASED TICKET AT 11TH HOUR FROM KINGFISHER COUNTER (PROOF ATTACHED) AND GIVEN THE SAME AT THE BOARDING COUNTER THEN HOW THE BOARDING PASSES IN YOUR RECORD SHOW DIFFERENT TICKET NOS.

NOW SINCE THERE IS DOUBLE BOOKING ONE BY SPICE JET AND ANOTHER BY US FOR THE SAME PAX WE WOULD REQUEST YOUR GOOD AUTHORITIES TO CANCEL OUR UNUSED TICKET NOS. 0902464963449 & 0902464963450 AND REFUND THE AMOUNT IN FULL WITHOUT ANY DEDUCTIONS AT THE EARLIEST .

HOPING A FAVORABLE REPLY FROM YOU AT THE EARLIEST.

EMAIL: jkgala007@gmail.com jkgala@hotmail.com

Company: Kingfisher Airlines & spice jet airways
Country: India

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