Kingfisher Airlines and Citibank Credit Card
Misuse of Card and Non cancellation of tickets

Recently on my i.e. Mr. Chirag Shantilal Kothari's (B.Com. L.L.B.) fiance Miss Dhara Manharlal Sheth's cell phone no. 9892633775, we received a call from citibank call center executive that our card has been used for booking kingfisher airlines ticket whereas we have not done any booking online...

We have never handed over the card or used it for online purpose... we have

already blocked the card and when we called customer care of citibank they

told that the tickets have been booked as on 8th onwards... for an amount of approx. 56000... We are shocked... as our limit was only 60000 then we can never think of booking ticket of more than that... and from 8th october we are continuosly busy in our marriage preparation... so there is not question of sitting online and booking tickets... and we dont have any plans of going and the same person will not book tickets from the card in the manner they are booked...

..

Citibank customer care is not having details with regard to the person who has booked the ticket... They have told to call kingfisher for the details... when we called kingfisher customer care they told us to go to airport and cancel the same... We went to airport for cancellation of ticket on the saying of customer care executive.

Airport authorities are unable to find out in whose name and by whom the ticket has been booked... and they have told us to send mail at this address... for the purpose of cancelling the ticket and getting details of the person in whose name the ticket have been booked. guestcare@flykingfisher.com.

Kingfisher authorities are saying that it is not their department... and they cant furnish and find out the details .and this is so funny in the world of net..we are finding difficulty in getting details... bank and airlines are so fast in charging customer but are so slow in giving details...

We have not used the card and the card has not been handed over to any person in negligence or by mistake also... it is a work of some professionals... we have tried our best to find out the person behind this... which can be done by citibank and kingfisher... kingfisher will not cancel the tickets as they will loose revenue and citibank wont do anything as they will loose the money which they have paid to kingfisher... and we are also not going to pay anything which we have not used... you can send n. no. of recovery agents... and for all the inconvenience which has not caused mainly due to misuse of card but due to inability in finding the people behind this... we are really safe indian and proud to be an indian... already fooled around by some idiot and are seeing more from airlines and the bank...

Company: Kingfisher Airlines and Citibank Credit Card
Country: India

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