Kingfisher Airlines
Contaminated Water Served On-Board

I was a passenger on one of the flights (Flight No. IT 4588) from Jamshedpur to Kolkata on the 30th of April. My PNR No. was GKMFRK. I was served with a bottle of water on-board which was contaminated and had fungus in it. On the basis of mere faith that airlines provide non-spurious edibles and drinking water, I had consumed the water post which I started having nausea. I immediately escalated the matter to the cabin crew who after inspecting, agreed that the water had fungus and the only thing that she can do is lodge a formal complaint which I presume has been done. On disembarking in Kolkata, I vomited thrice and since then my health has deteriorated.

The bottom-line: My health had got affected and I missed all the important appointments in Kolkata on the 30th of April, 09. I have sent numerous emails to kingfisher (even to it's chairman) but the only reply that I have got is "We have raised the issue immediately with our suppliers who are conducting a thorough investigation into the matter. We thank you for your feedback and hope you will favour us with your patronage".

This has been going on from the past one month now and I think Kingfisher Airlines should take a heed of the seriousness of this situation and compensate me accordingly. I will be going to the media and consumer court soon.

Company: Kingfisher Airlines
Country: India

  <     >