Kingfisher Airlines
Refused to refund/issue another ticket

Hi,

Ticket details:-

Kingfisher Airlines Limited Reservation Code - FFJJYD

Ticket Issue Date - 04May09

Ticket Number - 0902165107655

Issuing Airline - KINGFISHER AIRLINES

Issuing Agent - KFW/WBB

I have booked a ticket from Delhi to Pune on 16/06, the departure time was 8:50 pm. But when I reached Delhi airport the departure time displayed on the boards was 9:15 pm (flight was shown to be delayed). I also confirmed it from the kingfisher executives on the Ticket counter.

So, I checked in at 8:40 pm but the flight was on time, when I asked the Kingfisher executives about this their reply was "Sir, we are extremely sorry, this happened due a commincation gap between the Crew members and the excutives at the ticket reservation counter."

So, I asked for another Ticket in place of my ticket or to refund the amount, but they refused. They have just provided me re-booking charges of Rs. 750 when I issed another ticket (paying Rs. 3000 extra for it) from them on the spot.

I want the full refund of my ticket as I have to suffer due to some communication gap between their own staff. Please help me out.

Company: Kingfisher Airlines
Country: India

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