Kingfisher Airlines
Beware Kingfisher changing schedules without informing the custome
- 06-28-2009
- 192
This is with regards to my booking on your flight no: IT 232 for Wednesday July 1st scheduled at 8:50 am. This flight has beenrescheduled by you to depart at 3:00 pm.
This rescheduling was not informed to me on prior notice and I
discovered the same only while booking a taxi to take me back from the
airport.
I have further been informed by Mr. Johnson at the customer care center that no information has yet been sent to people booked on the flight regarding change of schedule as they have rescheduled 70 flights and passengers will only be informed 48 hours prior to the flight. This is willfully being done to harass passengers booked well in advance. THEY SAY THAT AS SO MANY FLIGHTS HAVE BEEN CHANGED THEY DO NOT HAVE TIME TO INFORM THE CUSTOMERS DUE TO CURRENTLY DELAYED FLIGHTS.
Mr. Hafiz Khan. Mr. Khan had promised on behalf of Kingfisher that he would look into the matter and Kingfisher would compensate for this by booking us on a flight onth 31st night and would get back to us after having booked a hotel for us. On our calling him, he later said that this was not possible and hence
he would compensate by booking us on a 10:25 am July 1st flight of Jet Airways.
Luckily I visited their website on my own PLEASE CHECK YOUR OWN BOOKINGS ALSO THEY MAY BE RESCHEDULED.
Company: Kingfisher Airlines
Country: India