Kingfisher Airlines
Fraud
- 06-30-2009
- 302
Hi,
> I booked a Ticket flykingfisher.com directly with following detail
> Reservation Code: BNSTDE
> From Delhi to Bangalore for June 21
> Flight: IT 0212.
> This was booked for Kingfisher class airline (so called 5 star
> airline). But unfortunately I received a message on 21/06 that my
> flight has been changes from Kingfisher class to Kingfisher red
> (budget option). I need to know why this change is done and why I was
> degraded, when I booked it directly with you on class airline.
> While checking in @ delhi I checked with your Guest Associates @ Delhi
> airport, Anupama, she agreed that this is a issue but she can't do
> any thing.
> I feel this is cheating with guest and with this attitude it will be
> difficult to chose your airline next time, infact I am also a Kingclub
> member.
> I need a written explanation from you in next 24 hr, plus compensation
> for this issue. If I don't get any response in next 24 hr, I will go
> to consumer forum.
> Thanks,
> Nipun
Company: Kingfisher Airlines
Country: India