Kingfisher Airlines
Lost Bag

I arrived in Pune from Delhi on the 21st of August on flight IT 3154. The flight was delayed and i reached at around 01:00 hours. On receiving my luggage i discovered that one my bags had been damaged. The top handle had broken, and the plastic cover had been damaged in certain areas. I contacted the person in-charge who took me to the office. I sat there for a while and waited. He then took my address and phone number and told me someone would come to pick up my bag the next day from my house. The next day two men in kingfisher uniforms picked up my bag and told me they would return it in a few days. After nearly two weeks of not hearing from them i went to the airport, where i stated my problem, the lady i spoke to was Ms. Sampada who told me she would contact me the next day. Another week went by and i was not contacted. I went back to the airport where she then told me that there was no bag and they had no record of picking up a bag from my address.

Please help as they have my bag and have lost it.

Company: Kingfisher Airlines
Country: India

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