Kingfisher Airlines
Extemely Poor Customer Care Service

This is one of the most horrible companies when it comes to service. They overcharge you for the fare, but when it comes to the simplest of query they seem to be lost somewhere. Firstly it is next to impossible to get through their any damn office numbers, by God's grace even if you do, your call goes unanswered. I am not exaggerating but my boss lost something at the airport during his flight and I went mad trying to contact these people just to check how would we get back our lost item, but all in vain, I tried calling them from 10:00am to evening 6:pm, in all their possible Mumbai & Delhi office numbers, but not one single call was answered. Later at evening 5:30 1 call was answered by no bigger then their security guy in their Nariman Point office, I complained to him that no one answers the call and he had no answer except that he gave me another number which again as usual went unanswered. This is the most horrible thing anyone can expect travelling in their so called Kingfisher First and this is completely unacceptable. Earlier too I had, had the same problem and I had written to the complaint department from their website but nothing was done about it. I would never ever recommend this airline to anyone; even a low cost airline has a better service than them. I personally would never take the pain of travelling by Kingfisher.

Company: Kingfisher Airlines
Country: India

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