Kingfisher Airlines
Customer Grievance

This has reference to PNR JPTAQC.

I had a booking of Kinfisher flight from Bangalore to Chandigarh (B'lore to Mumbai & Mumbai to

Chandigarh) dated 18th sep. I got this booked on 19th July through Yatra. On 18th Sep, I boarded

the flight from B'lore and reachedMumbai. While Checking in at Mumbai Airport i got astonished to

knw that Kingfisher had cancelled that flight.

When I visited Kingfisher reception counter their representative took it very casually n she told me

that the ticket has been cancelled and the same was informed to Yatra n even refund has

been sent for the same to Yatra.

In Nutshell, she passed buck fully to the Yatra. She didn't even care to help me. As a result in hurry I

had to book Air India flight worth Rs 6129 n i.e also upto Delhi.. When I contacted Yatra

people they informed me that they haven't recvd any sort of communication regarding

cancellation of tkt from Kingfisher n at the same time they haven't recvd any refund so far.

I was supposed to reach Chandigarh at 5 pm but i reached Chandigarh around 12am all bcoz of the

mess created by Kingfisher. Whats the benefit of getting Kingfisher airline tkts booked 2 months

back when they don't even bother to inform the passenger abt the cancellation of the

flight? I incurred a gud loss of money n time bcoz of Kingfisher's indifferent attitude toward customer

delightment and retention. Request u to help me in getting the compensation for my time & money.

Rgs

Deepak

08050823186

Company: Kingfisher Airlines
Country: India

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