Kingfisher Airlines
Ticket cancellation & cheating
- 07-01-2008
- 211
I had booked my flight on KF Airlines (the so called friend / king of good times) for Indore to Pune (9th July - 12.20 dep). The same was cancelled (for no reason) and I was not given any other option but to take the refund. However, the same was not the case for all customers and some were offered flight to Mumbai. However, when I called up they refused to listen and said that I had accepeted their offer for refund so they cannot do anything. So, I had to book on my own a Air deccan flight to Mumbai and planned to take a bus fom Mumbai to Pune.
Now, few days later they again schedule the 9th July flight with INR 450/- more cost and without informing all the customers, some customers were given the ticket at old prices. And usual I was given the same explanation that my money is refunded.
Because of their lust for making just INR 450/- extra money my entire plan to travel with friends have been spoiled and despite so many complains (website/phone) no one in KF is even bothered to correct the mistake from their side.
Regards
Rahul Jalan
Company: Kingfisher Airlines
Country: India