Kotak life Insurance
Non payment of promissed amount
- 10-13-2009
- 267
I have taken a kotak life insurance policy in 2002 based on the agent's promiss. He promissed that the amount invested here will be multiplied and will yield high returns. as per the policy, on 5th year there is a 1st survival benefit amount suppose to come to me. based on value it is Rs.37500/- in the month of Feb 09. I have been following with them from last 8 months nothing has been credited to my account. then I decided to close the policy so that at the end atleast i may get full and final amount including 1st survival benefit. but my policy got closed i have not received the above said amount till date.
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
- Show quoted text -
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
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Client Service Desk //Kotak/Insurance
Reference to your following mail, we would like to inform you that the cheque...
Sep 4
Client Service Desk //Kotak/InsuranceLoading...
Sep 4
Client Service Desk //Kotak/Insurance
to me
show details Sep 4
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the cheque got undelivered and returned back to us as an undelivered. Hence we have informed our concerned team to dispatch the fresh cheque to your mailing address on priority.
We request you to kindly allow us 4-5 working days to process the same.
Also note the below mentioned points for your reference –
1. The policy can be surrendered now and the surrender value would be 95% of the accumulated fund value as on the date of surrender. The total accumulated fund value as on date is Rs. 35347.18/-
2. To process the request we would require completely filled surrender form (attached), cancelled cheque with IFSC code along with the original policy document. The document can be submitted at the nearest branch or at the below mentioned address of our Mumbai head office.
3. Once the surrender request is process, the refund amount will directly credit to your account within 5-7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Thursday, September 03 2:53 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
- Show quoted text -
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
- Show quoted text -
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
PartWithdrawalorSurrenderForm.pdf PartWithdrawalorSurrenderForm.pdf
534K View Download
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Sunil B
Dear Mr. Deepak Jain, Thanks for your information, I have surrendered the poli...
Sep 16
Sunil BLoading...
Sep 16
Sunil B
to Client
show details Sep 16
Dear Mr. Deepak Jain,
Thanks for your information, I have surrendered the policy and got Rs. 35347.18/- today.
but I have not received the cheque for my 1st survival benefit of Rs.37500/- after visiting serveral times to your residency office in Bangalore I left with no option other than waiting.
it is really surprising that my policy got foreclosed within said / mentioned period, but the benefit amount which is pending from Feb 09 is still not yet reached me.
Please note: You can send the cheque to following address:
# 2560, 14th cross, 24th main, HSR layout, Sector 1, Bangalore 560034
Regards,
Sunil B Rao.
- Show quoted text -
On Fri, Sep 4 at 4:47 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the cheque got undelivered and returned back to us as an undelivered. Hence we have informed our concerned team to dispatch the fresh cheque to your mailing address on priority.
We request you to kindly allow us 4-5 working days to process the same.
Also note the below mentioned points for your reference –
1. The policy can be surrendered now and the surrender value would be 95% of the accumulated fund value as on the date of surrender. The total accumulated fund value as on date is Rs. 35347.18/-
2. To process the request we would require completely filled surrender form (attached), cancelled cheque with IFSC code along with the original policy document. The document can be submitted at the nearest branch or at the below mentioned address of our Mumbai head office.
3. Once the surrender request is process, the refund amount will directly credit to your account within 5-7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Thursday, September 03 2:53 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
Reply
Forward
Reply
|
Client Service Desk //Kotak/Insurance
Dear Mr. Rao, At the outset, please accept our apologies for the aberration i...
Sep 17
Client Service Desk //Kotak/InsuranceLoading...
Sep 17
Client Service Desk //Kotak/Insurance
to me
show details Sep 17
Dear Mr. Rao,
At the outset, please accept our apologies for the aberration in our service standards that you have faced.
Reference to your following mail, we are coordinating with our concerned team for the same. We will revert back to you within 7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Kalpana Shinde,
Assistant Manager - Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Ltd.
Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E),
Mumbai-400097.
T: 1800-209-8800.
Email ID: clientservicedesk@kotak.com
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Wednesday, September 16 2:33 PM
- Show quoted text -
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
- Show quoted text -
Dear Mr. Deepak Jain,
Thanks for your information, I have surrendered the policy and got Rs. 35347.18/- today.
but I have not received the cheque for my 1st survival benefit of Rs.37500/- after visiting serveral times to your residency office in Bangalore I left with no option other than waiting.
it is really surprising that my policy got foreclosed within said / mentioned period, but the benefit amount which is pending from Feb 09 is still not yet reached me.
Please note: You can send the cheque to following address:
# 2560, 14th cross, 24th main, HSR layout, Sector 1, Bangalore 560034
Regards,
Sunil B Rao.
On Fri, Sep 4 at 4:47 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the cheque got undelivered and returned back to us as an undelivered. Hence we have informed our concerned team to dispatch the fresh cheque to your mailing address on priority.
We request you to kindly allow us 4-5 working days to process the same.
Also note the below mentioned points for your reference –
1. The policy can be surrendered now and the surrender value would be 95% of the accumulated fund value as on the date of surrender. The total accumulated fund value as on date is Rs. 35347.18/-
2. To process the request we would require completely filled surrender form (attached), cancelled cheque with IFSC code along with the original policy document. The document can be submitted at the nearest branch or at the below mentioned address of our Mumbai head office.
3. Once the surrender request is process, the refund amount will directly credit to your account within 5-7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Thursday, September 03 2:53 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
- Show quoted text -
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
Reply
Forward
Reply
|
Sunil B
Dear Ms. Kalpana Shinde, Please lookinto this matter and reslove at the earli...
Sep 30 (13 days ago)
Sunil BLoading...
Sep 30 (13 days ago)
Sunil B
to Client
show details Sep 30 (13 days ago)
Dear Ms. Kalpana Shinde,
Please lookinto this matter and reslove at the earliest. it is more than 7 working days as your mail states.
Regards,
Sunil
09845665185
- Show quoted text -
On Thu, Sep 17 at 2:58 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Rao,
At the outset, please accept our apologies for the aberration in our service standards that you have faced.
Reference to your following mail, we are coordinating with our concerned team for the same. We will revert back to you within 7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Kalpana Shinde,
Assistant Manager - Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Ltd.
Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E),
Mumbai-400097.
T: 1800-209-8800.
Email ID: clientservicedesk@kotak.com
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Wednesday, September 16 2:33 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for your information, I have surrendered the policy and got Rs. 35347.18/- today.
but I have not received the cheque for my 1st survival benefit of Rs.37500/- after visiting serveral times to your residency office in Bangalore I left with no option other than waiting.
it is really surprising that my policy got foreclosed within said / mentioned period, but the benefit amount which is pending from Feb 09 is still not yet reached me.
Please note: You can send the cheque to following address:
# 2560, 14th cross, 24th main, HSR layout, Sector 1, Bangalore 560034
Regards,
Sunil B Rao.
On Fri, Sep 4 at 4:47 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the cheque got undelivered and returned back to us as an undelivered. Hence we have informed our concerned team to dispatch the fresh cheque to your mailing address on priority.
We request you to kindly allow us 4-5 working days to process the same.
Also note the below mentioned points for your reference –
1. The policy can be surrendered now and the surrender value would be 95% of the accumulated fund value as on the date of surrender. The total accumulated fund value as on date is Rs. 35347.18/-
2. To process the request we would require completely filled surrender form (attached), cancelled cheque with IFSC code along with the original policy document. The document can be submitted at the nearest branch or at the below mentioned address of our Mumbai head office.
3. Once the surrender request is process, the refund amount will directly credit to your account within 5-7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Thursday, September 03 2:53 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
Reply
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Client Service Desk //Kotak/Insurance
Dear Mr. Rao, Reference to your following mail, we are still coordinating wit...
Oct 1 (12 days ago)
Client Service Desk //Kotak/InsuranceLoading...
Oct 1 (12 days ago)
Client Service Desk //Kotak/Insurance
to me
show details Oct 1 (12 days ago)
Dear Mr. Rao,
Reference to your following mail, we are still coordinating with our concerned team for the same. Please hold on till Tuesday. We will revert back to you.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Kalpana Shinde,
Assistant Manager - Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Ltd.
Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E),
Mumbai-400097.
T: 1800-209-8800.
Email ID: clientservicedesk@kotak.com
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Wednesday, September 30 11:16 PM
- Show quoted text -
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
- Show quoted text -
Dear Ms. Kalpana Shinde,
Please lookinto this matter and reslove at the earliest. it is more than 7 working days as your mail states.
Regards,
Sunil
09845665185
On Thu, Sep 17 at 2:58 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Rao,
At the outset, please accept our apologies for the aberration in our service standards that you have faced.
Reference to your following mail, we are coordinating with our concerned team for the same. We will revert back to you within 7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Kalpana Shinde,
Assistant Manager - Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Ltd.
Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E),
Mumbai-400097.
T: 1800-209-8800.
Email ID: clientservicedesk@kotak.com
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Wednesday, September 16 2:33 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for your information, I have surrendered the policy and got Rs. 35347.18/- today.
but I have not received the cheque for my 1st survival benefit of Rs.37500/- after visiting serveral times to your residency office in Bangalore I left with no option other than waiting.
it is really surprising that my policy got foreclosed within said / mentioned period, but the benefit amount which is pending from Feb 09 is still not yet reached me.
Please note: You can send the cheque to following address:
# 2560, 14th cross, 24th main, HSR layout, Sector 1, Bangalore 560034
Regards,
Sunil B Rao.
On Fri, Sep 4 at 4:47 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the cheque got undelivered and returned back to us as an undelivered. Hence we have informed our concerned team to dispatch the fresh cheque to your mailing address on priority.
We request you to kindly allow us 4-5 working days to process the same.
Also note the below mentioned points for your reference –
1. The policy can be surrendered now and the surrender value would be 95% of the accumulated fund value as on the date of surrender. The total accumulated fund value as on date is Rs. 35347.18/-
2. To process the request we would require completely filled surrender form (attached), cancelled cheque with IFSC code along with the original policy document. The document can be submitted at the nearest branch or at the below mentioned address of our Mumbai head office.
3. Once the surrender request is process, the refund amount will directly credit to your account within 5-7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Thursday, September 03 2:53 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
--
Sunil. B.Rao
9845665185
- Show quoted text -
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to monitor all e-mail messages passing through our network.
Visit us: http://www.kotaklifeinsurance.com
Maximise your gains with a safety net.
Invest in Kotak Unit Linked Insurance Plans. Now SMS 'KLIFE' to 5676788
Reply
Forward
Reply
|
Sunil B
Dear Ms. Kalpana Shinde, It is Tuesday, Please let me konw my request status...
Oct 6 (7 days ago)
Sunil BLoading...
Oct 6 (7 days ago)
Sunil B
to Client
show details Oct 6 (7 days ago)
Dear Ms. Kalpana Shinde,
It is Tuesday, Please let me konw my request status.
Regards,
Sunil B
9845665185
- Show quoted text -
On Thu, Oct 1 at 3:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Rao,
Reference to your following mail, we are still coordinating with our concerned team for the same. Please hold on till Tuesday. We will revert back to you.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Kalpana Shinde,
Assistant Manager - Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Ltd.
Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E),
Mumbai-400097.
T: 1800-209-8800.
Email ID: clientservicedesk@kotak.com
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Wednesday, September 30 11:16 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Ms. Kalpana Shinde,
Please lookinto this matter and reslove at the earliest. it is more than 7 working days as your mail states.
Regards,
Sunil
09845665185
On Thu, Sep 17 at 2:58 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Rao,
At the outset, please accept our apologies for the aberration in our service standards that you have faced.
Reference to your following mail, we are coordinating with our concerned team for the same. We will revert back to you within 7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Kalpana Shinde,
Assistant Manager - Client Service Desk
Kotak Mahindra Old Mutual Life Insurance Ltd.
Building No.21, Infinity Park, Off Western Express Highway, Goregaon Mulund Link Road, Malad (E),
Mumbai-400097.
T: 1800-209-8800.
Email ID: clientservicedesk@kotak.com
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Wednesday, September 16 2:33 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for your information, I have surrendered the policy and got Rs. 35347.18/- today.
but I have not received the cheque for my 1st survival benefit of Rs.37500/- after visiting serveral times to your residency office in Bangalore I left with no option other than waiting.
it is really surprising that my policy got foreclosed within said / mentioned period, but the benefit amount which is pending from Feb 09 is still not yet reached me.
Please note: You can send the cheque to following address:
# 2560, 14th cross, 24th main, HSR layout, Sector 1, Bangalore 560034
Regards,
Sunil B Rao.
On Fri, Sep 4 at 4:47 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the cheque got undelivered and returned back to us as an undelivered. Hence we have informed our concerned team to dispatch the fresh cheque to your mailing address on priority.
We request you to kindly allow us 4-5 working days to process the same.
Also note the below mentioned points for your reference –
1. The policy can be surrendered now and the surrender value would be 95% of the accumulated fund value as on the date of surrender. The total accumulated fund value as on date is Rs. 35347.18/-
2. To process the request we would require completely filled surrender form (attached), cancelled cheque with IFSC code along with the original policy document. The document can be submitted at the nearest branch or at the below mentioned address of our Mumbai head office.
3. Once the surrender request is process, the refund amount will directly credit to your account within 5-7 working days.
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B [mailto: sunilbrao@googlemail.com]
Sent: Thursday, September 03 2:53 PM
To: Client Service Desk //Kotak/Insurance
Subject: Re: policy 00114669
Dear Mr. Deepak Jain,
Thanks for the prompt and quick response.
Also I would like to know about my policy ;
as the performance is not so lucrative,
1. if I want to surrender now, what will I get
2. what is the procedure to surrender the policy
3. How long it takes for processing and getting the amount.
In addition to this I have not received my first survival benefit of Rs.37500/- (suppose to receive on 23rd Feb 09). when I will be getting and how.
Note: My ICICI SB account number mentioned has changed to 029701000538 (as icici branch got changed)
Regards,
Sunil B Rao,
09845665185
On Thu, Sep 3 at 1:31 PM, Client Service Desk //Kotak/Insurance wrote:
Dear Mr. Sunil,
Thank you for your communication.
Reference to your following mail, we would like to inform you that the total accumulated fund value as on date for your policy is Rs. 35347.18/-
In the last few years, the company has declared bonus at the following rates:
08 - 7.00%
07 - 7.00%
06 - 7.00%
05 - 6.75%
04 - 6.50%
03 - 7.50%
02 - 8.00%
For further queries please feel free to write to us or contact our Client Service Desk on 1800-209-8800.
It will be our pleasure to serve you, protect you and be with you... Assuring you of our best services at all times.
Warm Regards,
Deepak Jain| Assistant Manager - Client Service Desk|
Kotak Mahindra Old Mutual Life Insurance Ltd.
|Building No. 21, Infinity Park, Off Western Express Highway| Goregaon Mulund Link Road |Malad (E)|
Mumbai 400 097| T: 1800-209-8800|
Email ID: clientservicedesk@kotak.com
P Save A Tree. Reflect on your environment responsibility before you print this mail…
From: Sunil B Rao [mailto: sunil@excelkids.in]
Sent: Tuesday, September 01 4:29 PM
To: Life Expert //Kotak/Insurance
Subject: policy 000000114669
What is the bonus earned on my kotak money back policy 000000114669?
DISCLAIMER:
The contents of this message and any attachments are confidential and are intended solely for the attention and use of the addressee only. Information contained in this message may be subject to legal, professional or other privilege or may otherwise be protected by other legal rules. This message should not be copied or forwarded to any other person without the express permission of the sender. If you are not the intended recipient you are not authorised to disclose, copy, distribute or retain this message or any part of it. If you have received this message in error, please notify the sender and destroy the original message. We reserve the right to mo
Company: Kotak life Insurance
Country: India