KPN Travels
Worst Customer service

I boarded KPN bus bound for Bangalore from Palani on 19/10 . Unusually this time, they were running some junk movie with high volume. One of the passenger got irritated and asked the driver to stop the TV as passengers were not able to sleep. For no reason, that driver started shouting at that passenger, that it is his wish to run the TV and passengers have no rights to switch off TV. There was no need for such a reaction from the driver, and when all passengers protested against the way driver spoke, he started speaking filthy words. This is not 1 such incident, there are way too many incidents I have seen where KPN DRIVERS give NO RESPECT for passengers.

Also, the driving was too erratic, fearing to tell that uncivilized driver, KPN customers bore the brunt.

Is this the way KPN Travels work? Is the management turning deaf ears to complaints given to them?

With some rogue drivers and haphazard driving, I think people should avoid travelling in KPN Travels.

Company: KPN Travels
Country: India

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