KSRTC
POOR Bus condition and Irresponsible Driver and conduction and management

Respected Sirs

I would like to register a complaint on the TRIP CODE : 1917CDPBNG, PNR No J12709499. Below are my complaints

1) I had booked seat numbers 10, 11 & 20 but when I tried to approach the seat, the bus conductor had already placed some one else in the seat and asked us to take 1 seat at the last of the bus. The conductor tells that he doesn’t know where does the seat numbers fit into.

2) Amount we pay for the ticket includes the Air conditioning also. But never ever after lot many requests also the driver nor conductor did not switch on the AC. Driver tells that the bus is not good and so he cannot switch on the AC as it brings down the pulling power

3) Condition of the BUS. Its very much horrible. On the way it started sounding very badly. Some one started telling that A Balloon has worn out in the back wheel. But Never got any support from Chenrayapattana Bus depot not any other busses. The TC at chenrayapattana tells that the manager is not picking the calls.

4) Very poor support from the Bus driver and Bus conductor. When ever you ask him any question they just started telling us that the Depot people are not maintaining the BUS properly. We could not even sleep for a moment in the SO CALLED AC SLEEPER BUS.

5) There was a small accident which occoured where the Front right window Glass broke out and fell on us with which we had small Injuries. When we approached for a First Aid KIT, The bus conductor smiles and tells that this bus doesn’t have a First AID KIT.

I would appreciate a very prompt response from you on each of the points. Frankly to tell you I was a very good FAN of KSRTC. But not for ever from now on

BIG Thanks for the transport minister /GM KSRTC for not maintaining the condition of BUSSES.

Company: KSRTC
Country: India

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