KSRTC-VOLVO AIRAWAT
BAD TREATMENT AND MENTAL AGONY

I have travelled with 2 adult and child on 05/02 - Chennai to Bangalore Volvo Airawat

PNR J28085385

trip code 2215CHNBNG

As per web site the child ticket criteria says less than or equal to 6 years are allowed to travel freely. Also one more criteria of height i.e 117 cm.

But as per the conductor and the Officer at chennai airawat counter the applicable age is 5 years and above the ticket is available. They were arguing very badly and loudly as if i am a "cheater". The Officer in charge is referring tamil nadu age limit and made me "idiot" and "illeterate". They are very storingly and firmly says above 5 years are chargeable.

I have agreed finally and paid Rs. 447 for half ticket but the conductor is not allotted seat. While issuing the ticket he was telling me to occupy seat no. 45 but when i went that seat one person occupied without carrying any ticket. On enquiry he had paid money to the conductor and got this seat. On subsequent quarrel the conductor asked to me occupy his seat in the cabin which i don't want but travelled with my own seat carrying my child.

Without allotting a seat how can he charge the ticket?

They not even know what is the child ticket criteria and gave me mental agony and torture?

Company: KSRTC-VOLVO AIRAWAT
Country: India
State: Karnataka
City: Bangalore

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