Lakme Beauty Salon
Misleading consumers

Hi,

I am a regular customer at Lakme beauty salon, Gujrawala town, New Delhi. Recently the salon has introduced discount coupons book (book of beauty). When the salon manager handed the book to me the first time (and she chanrged 100 bucks for it), she did not inform me that the discount coupon is not valid on weekends. In fact, she provided me discount on Saturday the first time.

So, when I tried to avail the discount on another Saturday, the manager bluntly refused saying the discount is not valid on saturday.

My Question is: If the discount is not valid on Saturday, why was I given a discount on Saturday the first time when I was handed over the dicsount book? This is a clear case of keeping your customers in dark and then chaeting on them.

Company: Lakme Beauty Salon
Country: India

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