1.5 Ton split A/C
To avail the free service

On 28-10 I made a call to register my compalint for free service afor which I call Id No. S8CA2803984 and again I reminded them On 03-11 with an Id No. S8CB0306169. For the complaints there is no action. Again I contacted the service engineers and DK Engineering two times and finally on 13th Nove 2008 in the morning for which they have replied that with in two hours the service engineer visit your residence and do the service. When I contacted in the evening the enginerr is heldup in the traffic and he will visit with in half an hour. Since from morning I am in the residence and I could not go any where thinking that the service engineer may come at any time. Till now no one visited and the complaint is unattended. I don't know how these registrations are closed with out attending the complaints and the sevice of LG is seems to be very poor. If it is not attended taheaare is no other alternative that the consumers/customers should approach the appropriate authorities to redress their grievances

Company: 1.5 Ton split A/C
Country: India

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